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 Post subject: Ebay seller no ship / no refund
PostPosted: Dec Wed 19, 2018 1:39 am 
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Joined: Jan Tue 05, 2010 1:52 am
Posts: 105
Location: Wisconsin
I bought a radio on ebay and was immediately contacted by the seller telling me the listing was a mistake. I told that I understood and go ahead and cancel the order. The order hasn’t been canceled yet (2 weeks later) and I still don’t have a refund.
I’ve requested a return but I don’t have the radio to return. Am I doing something wrong ? Should I ask ebay to step in? My ebay acct shows that the money is at paypal and PayPal is waiting on the seller. PayPal says the seller has until tomorrow to respond.
Just looking for some advice.


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 Post subject: Re: Ebay seller no ship / no refund
PostPosted: Dec Wed 19, 2018 2:29 am 
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Joined: Aug Fri 12, 2016 1:49 am
Posts: 597
Location: Houston, TX
You should find an estimated delivery date on eBay. If that date has passed and you aren't getting cooperation from the seller, you can file an INR (Item Not Received) and eBay will force the refund.

Unless...
I'm not sure from your post, but if PP is saying the seller has a certain amount of time to respond, it seems like you actually initiated the refund process via your PayPal account. If so, you have to let it play out there and eBay won't help.
The flip side is, if you request the refund on eBay, then you have to let them deal with it and PayPal won't help.
They aren't the same company anymore.

If you don't get the item, you'll get your money back one way or another, so don't worry about it.


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 Post subject: Re: Ebay seller no ship / no refund
PostPosted: Dec Wed 19, 2018 5:51 am 
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Joined: Jan Thu 01, 1970 1:00 am
Posts: 30209
Location: SoCal, 91387
Tucker wrote:
PayPal says the seller has until tomorrow to respond.

I would say that unless the seller does respond, they'll refund your money. If not, initiate a claim with them, "item not received".

_________________
\\\\\\\\\\\\\\\\\\\\\\\\He Who Dies With The Most Radios Wins//////////////////


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 Post subject: Re: Ebay seller no ship / no refund
PostPosted: Dec Wed 19, 2018 11:17 am 
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Joined: Jan Thu 01, 1970 1:00 am
Posts: 4950
Location: Montvale NJ, 07645
And when you finally get your money back, bomb them with a negative feedback...


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 Post subject: Re: Ebay seller no ship / no refund
PostPosted: Dec Wed 19, 2018 11:38 pm 
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Joined: Sep Mon 18, 2017 2:23 am
Posts: 2611
Location: Plymouth, MI
Bomb them with it before, after you get your money back Ebay will delete the whole transaction like it never happened.

_________________
Dan

I know just enough to be dangerous.....
(Member - Michigan Antique Radio Club)


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